Citizens and businesses expect and demand from their Governments, services and information at the tip of their hands.
This rapid rise of connected multi-device citizens is compelling Governments to broaden and revamp their digital service channels. Engaging seamlessly through multiple touch points (web, mobile web, mobile apps) is no longer an option but a necessity. These expectations require critical components working together to provide these personalized multi-channel experiences.
The top three mobile challenges facing organizations are:
What is Exceptional Digital Experience? An exceptional digital experience is empowering, compelling, relevant and consistent across multiple channels and touch points. For Governments, it means giving citizens and businesses an instant access to information and services in a highly engaging and customized manner which reaches the constituents, no matter what devices they are on.
It incorporates real-time social communications and robust self-service capabilities. At the backend it provides rich, integrated capabilities for managing web and digital content and leverages actionable insights via analytics to optimize digital experiences and mobile device delivery.Government to Citizen Portals
IBM® Forms Experience Builder enables line of business users to create web forms applications for stand-alone use or for customer and employee websites. Non-technical users are able to create sophisticated web applications complete with forms, database, reports, security and more. Solutions designed with IBM Forms Experience Builder are agile and easily changed to accommodate changing business requirements for quicker responsiveness to customer and market needs.Cloud-Style Deployment
Hosted Or On Premise Web Solutions
Partho team is currently engaged in creating a complete e-Services Suite
on the Municipal Cloud to be offered as a SAAS Model.
Some of the benefits that our solution offers are: